Terms and Conditions
Welcome to EI-YO Home. The terms “we,” “us,” and “our” refer to EI-YO Home.
EI-YO Home operates this store and website, including all related information, content, features, tools, products, and services (the “Services”) to provide you with a curated shopping experience. EI-YO Home is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when using the Services.
Please read these Terms carefully, as they include important information about warranty disclaimers and limitations of liability.
By accessing or using the Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use or access the Services.
Section 1 – Access and Account
By using the Services, you confirm that you are at least the age of majority in your place of residence or have consented to allow any minor dependents to use the Services on devices you own or manage.
You may be required to provide accurate and complete information, including billing, payment, and shipping details. You are responsible for maintaining the confidentiality of your account credentials and all activity under your account.
Accounts may not be transferred, sold, or assigned to another party.
Section 2 – Our Products
We make reasonable efforts to display products accurately. However, product colours and appearance may vary depending on your device and screen settings.
We do not guarantee that product appearance or quality will meet expectations. Product descriptions, availability, and pricing are subject to change without notice.
Section 3 – Orders
Placing an order constitutes an offer to purchase. EI-YO Home reserves the right to accept or decline any order.
Orders are not accepted until payment has been received and confirmed. Once accepted, cancellations may not be possible.
Returns and exchanges are governed by our Refund Policy.
Purchases are intended for personal or household use only and not for resale.
Section 4 – Prices and Billing
Prices are subject to change without notice and are confirmed at checkout. Prices exclude taxes, shipping, customs, or import fees unless stated otherwise.
You agree to provide current, accurate payment and account information and authorise us to charge your chosen payment method.
Section 5 – Shipping and Delivery
Delivery times are estimates only. We are not responsible for delays caused by carriers, customs, or events beyond our control.
Risk of loss passes to you once products are handed to the carrier.
Section 6 – Intellectual Property
All content on the Services, including trademarks, text, images, videos, and designs, is owned by EI-YO Home or its licensors and protected by intellectual property laws.
You may use the Services for personal, non-commercial purposes only. Any unauthorised use is prohibited.
EI-YO Home and Shopify trademarks may not be used without prior written consent.
Section 7 – Optional Tools
We may provide access to third-party tools “as is” and “as available.” We do not control these tools and are not responsible for their use or performance.
Section 8 – Third-Party Links
The Services may contain links to third-party websites. We are not responsible for third-party content, products, or services.
Use of third-party sites is at your own risk.
Section 9 – Relationship with Shopify
EI-YO Home is powered by Shopify; however, all purchases are made directly with EI-YO Home.
Shopify is not responsible for any aspect of transactions between you and EI-YO Home. You release Shopify from any claims related to purchases made through our store.
Section 10 – Privacy Policy
Personal information collected through the Services is governed by our Privacy Policy and Shopify’s Privacy Policy.
By using the Services, you acknowledge that your information may be processed and stored internationally.
Section 11 – Feedback
By submitting feedback, reviews, or suggestions, you grant EI-YO Home a perpetual, royalty-free licence to use such content for any purpose.
We are not required to keep feedback confidential or provide compensation.
Section 12 – Errors and Omissions
We reserve the right to correct errors, inaccuracies, or omissions at any time, including after an order has been placed.
Section 13 – Prohibited Uses
You may not use the Services for unlawful purposes, infringe intellectual property rights, transmit malicious code, or engage in harmful or abusive behaviour.
We reserve the right to suspend or terminate access for violations.
Section 14 – Termination
We may terminate your access to the Services at any time without notice. Obligations incurred prior to termination will survive.
Section 15 – Disclaimer of Warranties
The Services and products are provided “as is” and “as available.” We make no warranties, express or implied.
Section 16 – Limitation of Liability
To the fullest extent permitted by law, EI-YO Home and its affiliates will not be liable for any indirect, incidental, or consequential damages arising from your use of the Services or products.
Section 17 – Indemnification
You agree to indemnify and hold harmless EI-YO Home and Shopify from any claims arising from your breach of these Terms or misuse of the Services.
Section 18 – Severability
If any provision is found unenforceable, the remaining provisions will remain in effect.
Section 19 – Entire Agreement
These Terms constitute the entire agreement between you and EI-YO Home and supersede prior agreements.
Section 20 – Governing Law
These Terms are governed by the laws of the United States.
Section 21 – Changes to Terms
We may update these Terms from time to time. Continued use of the Services constitutes acceptance of any changes.
Section 22 – Contact Information
For questions regarding these Terms, contact us at:
EI-YO Home
📧 contact@eiyohome.com